Our Mission
Each Novari team member will strive to listen intently, and connect with patients, families, guardians, and caregivers through communication and transparency.
Our mission at Novari is to aim for excellence in providing compassionate quality care for frail and vulnerable patients residing in residential care facilities, and to be true partners to those caring for our beloved patients in the community. Each Novari team member will strive to listen intently, and connect with patients, families, guardians, and caregivers through communication and transparency.
Our Vision
Our vision is to provide effective care that is delivered through operational efficiency, unwavering responsiveness, and community involvement. We see ourselves as a partner in your healthcare — one piece of many — that unite under the common goal of keeping you well. Your maximum health care can only be achieved through professional collaboration, swift communication, and a steadfast commitment to maintain excellent every day.
Our Values
Compassion
We promise to never lose the human touch — this promise is one of the pillars this company was built upon. We are the servants of your health care needs, and we are dedicated to always remaining empathetic and understanding in your time of need. We aim to nurture our patients physically, mentally, and spiritually.
Excellence
We hold ourselves to the highest of standards. As a wise individual once said, the beauty is in the details. This is especially true in healthcare, where we hold our patients’ lives in our hands. This means we do not take shortcuts, and we do not accept anything less than excellence. Every one of our providers has sworn an oath to provide the best quality care possible, and we pledge to fulfill this promise with every patient, every time.
Respect
Another pillar our company was founded upon is respect — it is the part of the human touch that we promise never to lose. Whether you are calling our office or seeing our provider in your home, you can always expect to be respected. This is our unwavering commitment to our patients.
Consistency
One of the most consistent and stable partners in your life should be your healthcare provider. At Novari Primary Care, we are committed to being as steadfast and dependable as possible. As a client, you can always expect to receive the same excellent quality at every turn, no matter the circumstances.
Reliability
As your partner in your health care needs, we promise to always be dependable. We do what we say, we say what we do, and when we make a promise, we keep it. From our hearts to yours, this pledge is irrevocable.